A data-driven Lean 6/Sigma analysis shows us that 20-50% of all tasks conducted by most teams are classified as “waste” and should be re-engineered or discontinued altogether.
No business should invest in purchasing licenses and infrastructure, as well as building and maintaining automated solutions, for tasks that shouldn’t be carried out in the first place. That’s why we start every transformation journey by streamlining all processes involved.
With an ever-expanding array of advanced disruptive technologies hitting the market, it’s more important than ever to select the right technology mix for your business.
So, as true Process Experts and Technology Mixologists, we work with your business to design and implement a tailored blend of intelligent automation offerings best suited to your organisation’s unique needs.
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
We partner with you throughout our engagement, structuring our teams to complement yours. Our primary objective is to build capabilities within your teams, continually transferring our knowledge. This involves working closely with our clients’ staff across the board – from those working with customers on the frontline to C-level executives. This partnership approach is key to ensuring program sustainability long after we’re gone.
If you have the scale to develop in-house Intelligent Automation capabilities, we will work with you to build such internal capabilities and make ourselves redundant as soon as practically possible. Alternatively, we have a competitive, onshore Managed Services and Innovation team that can maintain your digital workforce and sustain the benefits of your transformation journey – so you can focus on what your organisation does best.